Last updated: 31 July 2026
This Privacy Policy explains how Hibrid.AI Ltd collects, uses and protects personal information when you visit juliaai.org or contact us through the website.
This Privacy Policy applies only to juliaai.org website visitors and enquiries. If an organisation becomes a Julia AI subscriber, their use of Julia AI will take place through a separate platform and will be governed by separate customer terms, privacy information and, where applicable, a data processing agreement.
1. Who we are
Julia AI is operated by Hibrid.AI Ltd.
Website: https://juliaai.org
Contact email: cal@juliaai.org
For the purposes of UK data protection law, Hibrid.AI Ltd is the controller of personal information collected from visitors and enquiries through juliaai.org.
2. What information we collect
When you use juliaai.org, we may collect:
- Your name, if you choose to provide it
- Your email address, if you choose to provide it
- Your organisation name, if you choose to provide it
- The content of any message or enquiry you send to us
- Basic technical information about your visit, such as browser type, device type, pages visited, referring page and approximate location, where this is collected through standard website analytics or cookies
We only ask website visitors for basic contact information, such as name and email address, where they choose to contact us, request information or enquire about Julia AI.
We do not ask visitors to provide sensitive personal information through juliaai.org.
3. How we collect information
We collect information when you:
- Visit juliaai.org
- Complete a contact, enquiry or request form
- Email us directly
- Interact with any website analytics or cookies that are active on the site
You do not have to provide personal information to browse the website. If you choose not to provide your name or email address, we may not be able to respond to your enquiry.
4. How we use your information
We may use the information we collect to:
- Respond to your enquiry
- Provide information about Julia AI
- Arrange a call, demo or follow-up conversation if you request one
- Understand who is interested in Julia AI
- Improve the content, performance and usability of juliaai.org
- Keep appropriate records of enquiries and communications
- Meet legal, regulatory or security obligations
We do not sell your personal information.
5. Our lawful basis for using your information
Under UK data protection law, we rely on one or more of the following lawful bases:
- Consent: where you choose to provide your details, submit an enquiry or accept non-essential cookies.
- Legitimate interests: where we use information to respond to enquiries, improve our website, understand interest in Julia AI, and keep appropriate business records, provided your rights and interests do not override those interests.
- Legal obligation: where we need to keep or disclose information to comply with the law.
6. Marketing communications
If you contact us about Julia AI, we may respond to your enquiry and may follow up with relevant information about Julia AI.
Where required by law, we will only send marketing communications with your consent. You can ask us to stop contacting you at any time by emailing cal@juliaai.org.
7. Cookies and analytics
juliaai.org may use cookies or similar technologies to help the website work properly, understand website usage and improve the visitor experience.
A separate Cookie Disclaimer explains what cookies may be used and how visitors can manage their choices.
Where required, non-essential cookies will only be used with your consent.
8. Who we share information with
We may share limited personal information with trusted service providers who help us operate the website, manage enquiries, provide email, analytics, hosting, security, customer relationship management or other business systems.
These providers are only permitted to use personal information for the services they provide to us and must protect it appropriately.
We may also share information if required by law, regulation, court order, government authority or to protect our legal rights.
9. International transfers
Some of the service providers we use may process information outside the United Kingdom. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses or other lawful transfer mechanisms.
10. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Enquiry information may be kept while we are responding to you and for a reasonable period afterwards so we can manage follow-up, maintain business records and understand previous communications.
We may keep some information for longer where required by law, accounting rules, dispute resolution, security or legitimate business record-keeping purposes.
11. How we protect information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No website or email system can be guaranteed to be completely secure, so visitors should avoid sending sensitive personal information through juliaai.org or by email.
12. Your rights
Depending on the circumstances and applicable law, you may have the right to:
- Ask for access to your personal information
- Ask us to correct inaccurate information
- Ask us to delete your information
- Ask us to restrict or object to certain uses of your information
- Ask for a copy of information you provided in a portable format
- Withdraw consent where we rely on consent
- Complain to the UK Information Commissioner’s Office
To exercise your rights, contact us at cal@juliaai.org.
You also have the right to complain to the Information Commissioner’s Office at https://ico.org.uk.
13. Links to other websites
juliaai.org may contain links to other websites. We are not responsible for the privacy practices, content or security of third-party websites. You should read the privacy policy of any website you visit.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on juliaai.org with an updated date.
15. Contact
If you have any questions about this Privacy Policy or how we handle personal information, contact:
Hibrid.AI Ltd
Email: cal@juliaai.org
Website: https://juliaai.org